Role Overview

Introduction

Job Summary: Experience: 5–10 Years

We're looking for an experienced, detail-driven Senior Digital Content Transformation Associate to help lead our digital publishing team. You'll take ownership of complex EPUB/EPUB3, XML, and PDF Accessibility remediation projects end-to-end — setting quality benchmarks, troubleshooting non-standard content issues, and mentoring junior associates.

This role is well suited to seasoned digital publishing professionals who want to move into a more senior, process-owning capacity within an accessibility-focused production environment.

What You'll Do

Key Responsibilities

• Own end-to-end conversion, formatting, and structuring of complex digital content across EPUB/EPUB3, XML, and HTML/CSS workflows.
• Lead PDF Accessibility remediation on high-complexity titles, including advanced structural tagging, reading-order correction, and PDF/UA or WCAG conformance review.
• Diagnose and resolve non-standard formatting, structure, and content issues that fall outside documented specifications.
• Define, refine, and document project-specific publishing and quality guidelines for the team to follow.
• Own final quality review, validation, and sign-off on remediated content batches before client delivery.
• Mentor and train junior associates on digital publishing and accessibility workflows, and support their skill development.
• Serve as a point of escalation for technical issues and liaise with clients or project leads on scope, timelines, and quality expectations.
• Identify opportunities to improve production workflows, tooling, and QA processes across the team.

Eligibility

Required Qualifications

• Bachelor's degree in Computer Science, Computer Applications, IT, or a related field.
• 5–10 years of hands-on experience in digital content transformation, e-publishing, or accessibility remediation.
• Proven, hands-on expertise in EPUB/EPUB3 and XML-based publishing workflows.
• Strong working knowledge of PDF Accessibility remediation and PDF/UA or WCAG 2.x standards.
• Solid command of HTML and CSS for content structuring.
• Demonstrated experience reviewing others' work and owning quality sign-off.

Added Advantage

Preferred, Not Required

• Prior experience mentoring, training, or leading a small production team.
• Familiarity with accessibility testing tools (e.g. PAC, Adobe Acrobat accessibility checker, screen readers).
• Direct client- or vendor-facing project experience.
• Exposure to scripting or automation for content QA (e.g. XSLT, regex-based validation).

Senior, specialized hires. Core skills we value: technical depth, sound judgment on ambiguous cases, mentorship, precision, and clear client communication.

Learning Path

Onboarding

Senior hires undergo a brief 1-week orientation covering our internal tooling, project management systems, and client-specific quality standards, before taking ownership of live projects and team mentorship responsibilities.

Hiring Journey

Selection Process

1. 01 HR Screening
2. 02 Technical Assessment
3. 03 Final Interview
4. 04 Training & Onboarding